Terms

You keep every right to the photos and words you put in. You give Map My Memories permission to store them, resize them, and show them to you and to anyone you send your share link to. That permission exists so the product can do its job and nothing else — we don't use your photos to advertise, we don't sell them, and we don't train anything on them. It ends when you delete them or your account.

You need an account to keep a globe. Use an email address you can actually receive, keep your password to yourself, and tell us if you think someone else has got into your account. What happens under your account is your responsibility, including anything done by someone you invited onto your globe.

Map My Memories isn't for children under 13, and we don't knowingly keep their data.

Only add photos you have the right to share. Don't use the site to store anything unlawful, and don't try to get at other people's globes beyond the links they've given you. Don't attack the service, script it in bulk, or work around the limits described below.

Some features cost us money each time they run, so each account gets a daily allowance of them — photo identification and Google Photos imports, at the time of writing. The app tells you when you've reached one. They are set high enough that normal use never meets them.

A globe holding up to 300 photos is free, with no card and no trial that turns into a bill. A paid plan raises that limit; what it costs and what it includes are shown at checkout before you pay, and we won't charge you anything you haven't seen first.

Going over your limit never deletes anything. Your globe keeps working and stays shareable; you just can't add more photos until you're under the limit again or on a plan that covers them.

A paid plan renews on its own at the end of each period, at the price you agreed, until you cancel. You can cancel at any time from the app, which stops the next charge and leaves the paid features running until the period you've paid for runs out.

If we change a price, it applies to your next renewal and not to a period you've already paid for, and we'll tell you by email first with enough notice to cancel. If a payment fails we'll retry and tell you; if it keeps failing the plan drops back to free, which — again — deletes nothing.

Refunds have their own page: how refunds work. Card details go to our payment provider and never to us.

We try hard to keep the site running and your photos safe, and we'd rather say so plainly than hide behind the usual wording: we can't guarantee it will always be available, or that nothing will ever be lost. Keep your own copies of anything you'd hate to lose. Download my data in the app gives you every trip and photo in one file, on any plan, at any time.

The service is provided as it is. Beyond what we say on this page and in the refunds policy, we don't make guarantees about it, as far as the law allows.

If we let you down, what we owe you is capped at what you've paid us in the twelve months before it happened — which for a free globe is nothing. We aren't liable for indirect losses, lost profits, or the value you place on a photo we couldn't keep.

Nothing here limits anything that can't legally be limited: death or injury caused by negligence, fraud, or the consumer rights you have where you live. If you're a consumer, this paragraph wins over the one above it wherever the two disagree.

You can delete your account at any time from the app. It goes straight away, along with your trips and your share code; photos are removed from storage within 24 hours.

We may suspend or close an account that breaks these terms. Except where something is plainly deliberate or unlawful, we'll tell you what the problem is and give you a chance to fix it first, and we'll give you a way to get your photos out.

If we ever shut the service down, we'll give at least 30 days' notice by email, keep the export working for that whole time, and refund the unused part of any paid plan.

If these terms change in a way that matters, the date at the top moves and we'll email you before it takes effect. Carrying on using the site after that means you accept the new version. If you'd rather not, cancel — and if you're mid-period on a paid plan, we'll refund the part you haven't used.

Anything at all: hello@mapmymemories.com.